Helping You Use Information Technology Productively
Do viruses and other malware scare you? I recently was called in by a non-profit saying that there was an issue with their file server, and they suspected malicious intent by somebody on the inside. After a short investigation, I found the … [Read more]
One of the most important decisions you have to make as an IT leader is the choice of a product or solution when implementing new infrastructure. That decision sometimes comes down to the vendor of the product and whether you already have other … [Read more]
IT projects suffer a great deal of failure. Statistics from the Standish Group's 2009 CHAOS report put the success rate of IT projects at about 30%. This means that 70% of IT projects fail to complete on-time and within budget as well as to achieve … [Read more]
In many organisations, there is a love/hate relationship with IT. Everyone agrees that IT is crucial to modern businesses, and has helped to make work more efficient. However, many complain about IT staff not being customer focused or friendly, and … [Read more]
Many businesses use IT, but only to the extent of using computers to send email, write documents or browse the internet. They may have a small website created using a free online wizard or by their "creative" niece or nephew. These are businesses … [Read more]
There has been talk for a long time about Business-IT alignment (or IT-Business alignment, depending on who you talk to, the business or IT). I've always disliked the term, as somehow IT was a separate entity to the business. Do we talk about … [Read more]